Products ordered through the web shop generally take between 2 – 7 days to deliver to addresses in Australia.
At this time Winners Sports Nutrition does not deliver to addresses outside Australia.
At Winners Sports Nutrition we want you to be pleased with our product and service every time you shop with us. Occasionally though, we know you may need to return items.
Faulty or Incorrect Goods
Please inspect your delivery immediately upon receipt and notify us within 7 working days of delivery if the Goods are damaged or do not comply with any of the Contract. This can be done in writing to:
Winners Sports Nutrition
P O Box 580
Mount Martha, VIC, 3934
or by email to
If you fail to do so you shall be deemed to have accepted the Goods.
Where a claim of defect or damage is made the Goods shall be returned by you to us at the Return Address below.
You will be entitled to a full refund (including delivery costs) plus any return postal charges if the Goods are in fact defective.
We ask that you pack the item securely using the original packaging to return the goods and send it with the delivery note.
Goods to be returned must clearly show the order number obtained from the Seller on the package. Where returned Goods are found to be damaged due to the Buyer’s fault the Buyer will be liable for the cost of remedying such damage.
We regret that we cannot accept cancellations of contracts for items that have been opened. Otherwise, we can accept returns of complete products, which are unused and in an “as new” condition.
If we do not receive the item back from you, we may arrange for collection of the item from your residence at your cost. Please also note that you will be responsible for the costs of collection in the event that our specialist courier service collect a large item from you to return to us.
As soon as we receive the returned goods, we will refund the purchase price for that item.